Contact
Email [email protected] for CowBoyUp help, bug reports, and local data questions.
Help
Support
CowBoyUp is published by Morris Lane LLC. Use this page for app help, bug reports, TestFlight questions, and local data deletion guidance.
Last updated: August 6, 2026
Basic troubleshooting
- Force-close and reopen CowBoyUp, then retry the same screen.
- Confirm camera, photo, or location permissions if the issue involves those features.
- Check free device storage for photos and records.
- Do not delete the app until you have exported or noted records you still need.
- For install issues, update iOS and retry from the same Apple ID / TestFlight invite.
What to include in a support email
- Device model and iOS version
- What you were trying to do
- What happened instead
- Whether it happens every time
Where records are stored
The current release is local-first. Livestock profiles, health and breeding records, optional places, photos, documents, settings, and offline helper history stay on the device in the current inspected flow.